Terms, Privacy, Refunds, and Risk Disclosure
Last updated: April 2026. Plain-English summary at the top of each section; full language follows.
Terms of Service
Plain English: You buy a license to use our EAs on one live account and unlimited demo accounts. You don't redistribute, resell, or decompile. We can't guarantee profits — trading is risky.
1. License
Expert Advisor HQ grants you a non-exclusive, non-transferable license to install and use purchased Expert Advisors on one (1) live MetaTrader 5 account and unlimited demo accounts, in accordance with these Terms.
2. Restrictions
- No redistribution, resale, or sublicensing without written permission.
- No reverse-engineering, decompilation, or circumvention of license checks.
- No use for any unlawful activity.
3. Warranty disclaimer
Software is provided "as is" without warranty of any kind. Past performance does not guarantee future results.
4. Liability
In no event will Expert Advisor HQ be liable for trading losses, consequential damages, or lost profits arising from use of the Software.
Privacy Policy
Plain English: We store your email, license keys, and order history. We use Stripe for payments (we never see your card). We use analytics to improve the site. We don't sell your data.
Data we collect
- Account info: email, name, optional billing address.
- License usage: activation account ID, product version, activation timestamps.
- Analytics: page views, anonymized session behavior (GA4), opt-out available.
How we use it
- Deliver the product and license activation.
- Send purchase confirmations and critical product updates.
- Optional: newsletter (opt-in, unsubscribe any time).
Your rights
Request deletion, export, or correction at privacy@expertadvisorhq.com. GDPR and CCPA compliant.
Refund Policy
Plain English: 14 days, full refund, no questions asked, as long as the license hasn't been activated on more than one live account. Good-faith exceptions considered — email us.
Eligibility
- Refund requested within 14 days of purchase.
- License has not been activated on more than one live account.
- No evidence of attempted decompilation or misuse.
How to request
Email support@expertadvisorhq.com with your order number. Refunds are processed within 3-5 business days via the original payment method.
Risk Disclosure
Plain English: Forex and CFD trading is risky. You can lose more than you deposit. Past performance — including verified live signals — does not guarantee future results. Only trade with money you can afford to lose.
Foreign exchange and contracts for difference (CFDs) are leveraged products and carry a substantial risk of loss. These instruments are not suitable for all investors. Before trading, carefully consider your objectives, financial situation, risk tolerance, and level of experience.
Expert Advisor HQ is a software and education company. We do not provide investment advice, manage client funds, or accept deposits. All trading decisions are your own.
Published backtest results are derived from historical data and may not accurately represent future performance. Live signal performance varies by broker, latency, and account conditions.